# Bookings and appointments with SMS reminders

No more forgotten appointments. The customer gets an SMS reminder before their appointment - and can confirm or cancel it.

An absent customer is a loss for any service business. The booking system automatically sends SMS before the appointment - the day before, a few hours before, or exactly when you set it.

Bookings synchronize with Google Calendar. Your calendar is always up to date - you can check the schedule on your phone as usual.

A customer receiving the SMS can reply to it. Confirmation or cancellation comes back to the system and updates the booking status.

## Key capabilities

### Automatic reminders

SMS before the appointment sent automatically. Set the advance time according to your needs.

### Google Calendar

Two-way synchronization with your Google calendar. Bookings visible everywhere.

### Confirmations and cancellations

The customer can confirm or cancel the appointment by SMS. Status updates automatically.

### Fewer no-shows

SMS reminders effectively reduce forgotten appointments and empty slots in your schedule.

## Frequently asked questions

### How far in advance is the SMS reminder sent?

You set the reminder timing yourself. It can be a day before, a few hours before the appointment, or any other time.

### Does Google Calendar sync work both ways?

Yes. Bookings from the system appear in your Google Calendar, and changes in the calendar update the booking status.

### What happens when a client cancels via SMS?

The booking status updates automatically. An SMS cancellation is treated as a cancellation and appears in the panel.

### Can I customise the reminder message?

Yes. You can write your own templates with personalisation. Each client receives a reminder with their name and appointment details.

### Can the system handle multiple appointment types?

Yes. You can configure different templates and send times for different types of appointments or services.

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Page: /en/funkcje/rezerwacje/
Register: /en/register