# SMS reminders for every appointment-based service

Dentist, car wash, clinic, salon. All it takes is an SMS 24 hours before.

## What the SMS platform gives your practice or salon

### Automatic SMS reminders 24h and 1h before the appointment

Set the schedule once and the system sends SMS messages automatically before every planned appointment. You can configure multiple reminders at different intervals.

### Works for every appointment-based industry

Dentistry, car washes, physiotherapy, opticians, beauty salons - the platform does not require specialist software. All you need is a list of clients and their phone numbers.

### Build a customer database with appointment history

Every client is added to the database with appointment dates, sent SMS messages and delivery statuses. You have a full contact history that lets you plan follow-up appointments and return campaigns.

### Appointment confirmations with a reply option

The client can reply to the SMS to confirm or cancel the appointment. You see the reply status in the dashboard and can act before the deadline - call back or suggest a different time.

### Reminders for follow-up appointments and check-ups

Send an SMS after a few months: time for a dental check-up, car service or the next treatment. The platform handles recurring return campaigns without manual planning.

### Google Calendar integration and data export

Sync appointment times with Google Calendar or export the client list to a file. The platform works with the tools you already use in your practice or salon.

## Frequently asked questions - SMS appointment reminders

### How can a dentist send SMS appointment reminders?

The dental practice adds patients to the system with the appointment date and time. The platform automatically sends SMS reminders 24 hours and 1 hour before the appointment. The SMS is sent from the practice number so the patient recognises the sender. No specialist dental software is needed - just a patient list with phone numbers.

### How do I set up automatic SMS messages for a car wash?

The car wash adds clients with booked slots to the system. You set up an SMS template with the client name and appointment time, then configure the reminder schedule. SMS messages go out automatically before each booking. You can also send SMS messages after 3 months encouraging another visit, which builds a loyal customer base.

### Can a clinic send test reminders by SMS?

Yes. The clinic registers patients with their test or follow-up dates. The platform sends automatic reminders at the scheduled time before the test. The patient sees an SMS with their name and test date, which significantly reduces no-shows. The system works for one-off tests and recurring appointments, such as annual check-ups.

### How do I send SMS messages from my own number for a medical practice?

The platform sends SMS messages through a SIM card connected to a phone or company device. The patient sees a familiar number in their phone rather than an anonymous operator shortcode. This significantly increases the open and response rate. One device with an active SIM card is enough to handle the entire appointment schedule of a practice.

### Can a patient confirm an appointment by SMS?

Yes. The reminder SMS can include a request for a reply: the patient responds YES or NO and the status appears in the management dashboard. The practice sees in real time who has confirmed their appointment and can respond to cancellations - call back or suggest a new time. This keeps the schedule full and reduces empty slots.

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