# Manage equipment maintenance and your customer base via SMS

Every unit, every customer, every service date - in one place.

## What the SMS platform gives your HVAC business

### Customer equipment database

Store brand, model, production year, serial number and customer details for every unit.

### Automatic maintenance reminders

SMS sent automatically one week or one month before the scheduled AC or boiler service date.

### Service history per unit

Full repair and maintenance history attached to each piece of equipment, visible to the whole team.

### Post-service SMS notification

Automatic message to the customer with a brief summary and the recommended next service date.

### Segmentation by equipment brand

Filter customers who own Daikin, Mitsubishi, Fujitsu or any other brand and communicate precisely.

### Bulk SMS to a customer group

Send one message to all customers with units of a specific brand - useful for manufacturer recalls.

## Frequently asked questions - SMS for the HVAC industry

### How do I track air conditioning service dates via SMS?

You add the unit to the database with the last service date and recommended interval. The system automatically calculates the next service date and sends an SMS to the customer in advance - one week or one month before the date.

### Can I send HVAC customer reminder SMS from my own number?

Yes. The platform uses the phone number from a SIM card installed in the app on your Android phone. The customer receives the SMS exactly as if you had sent it directly from your business number.

### How do I build an AC equipment database with service history?

In the platform you can assign one or more units to each customer with full details: brand, model, production year, serial number. Each completed service is saved as an entry in the equipment history, visible to the entire service team.

### How many units can the system handle?

The number of units depends on the selected license plan, but the platform is designed to handle hundreds of units per account. Filtering, segmentation and bulk SMS sending works equally well for 50 or 500 units.

### Does the SMS platform integrate with HVAC management systems?

The platform provides a REST API, so it can be integrated with any HVAC service management system. It is possible to automatically create reminders and send SMS directly from your service software.

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