# SMS for car workshop clients - no calls, no waiting

Car ready? Send an SMS. Service due next month? Send a reminder. 1 SMS = 1 satisfied customer.

## What you get with the SMS system for car workshops

### 'Car ready for collection' SMS - one click

When the repair is done, you send one SMS and the client knows to come. No calls, no waiting, no missed connections. The message arrives directly on the client's phone.

### Vehicle database - brand, model, year, registration, client

Build a full vehicle database linked to your client records. Each car has its own service history - you always know what was done and when.

### Automatic service reminders every 12 months

The system sends a reminder when the next service is due. You set the interval once per vehicle. The client gets a reminder before the deadline - and comes back to you, not to a competitor.

### Seasonal tyre change reminders

Before summer and winter, the system sends reminders to clients whose tyres need changing. A simple message brings customers in exactly when demand is highest.

### Post-service SMS - summary, recommendations, next visit

After each service, send the client a summary of work done, any recommendations, and the suggested date for the next visit. Professional follow-up builds trust and loyalty.

### Communication history per vehicle and client

Every SMS sent is logged against the vehicle and client record. You always know what you communicated, when, and to whom - full history at a glance.

## Frequently asked questions - SMS for car workshops

### How do I send SMS notifications to car workshop clients?

Add clients and their vehicles to the system, then use ready-made message templates to send notifications with one click. The SMS is sent from your phone number via the mobile app - the client sees your number, not an anonymous shortcode. You can send individual messages or set up automatic reminders for the whole client database.

### How do I send service reminders by SMS?

In the system, you set the service interval for each vehicle - for example 12 months from the last visit. The system automatically queues a reminder SMS before the due date. The client receives a message at the right moment and books their next service with you.

### Can a mechanic send SMS from their own phone number?

Yes. The platform works through a mobile app installed on your phone. SMS messages are sent from the SIM card in your device - the client sees your workshop number or personal number. No shortcodes, no unknown senders. This significantly increases the open rate and response rate.

### How do I notify a client that their car is ready without calling?

In the panel, select the client or vehicle and use the 'car ready' template. The SMS is sent and the client receives a notification directly on their phone. No calls, no voicemail, no waiting. You can personalise the message with the client's name, vehicle details and collection instructions.

### How do I build a vehicle and client database for a car workshop?

In the system you create client cards with their contact details, then add vehicles linked to each client - brand, model, year and registration number. You can also record service history and set reminder dates. All data stays with you - independent of any external platform.

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Page: /en/branze/automotive/
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